Are you confident you are on track for a comfortable retirement?
Confused about how it all works once you retire?
Do you want piece of mind you are making the most of your retirement planning?
Retirement Planning
Have you thought about the sort of lifestyle you would like in retirement, and the income required to achieve it? We work with you to maximise your financial potential and help you understand what you can achieve.
Make an appointment or email us and we can work out your very own retirement plan. Once the strategy is in place, we help you to stay focused and progress towards your financial goals.
We Offer Quality KiwiSaver Advice
Complaints Procedure
Complaints handling and dispute resolution: If you are not satisfied with our financial advice service you can make a complaint by emailing admin@pismanawatu.co.nz, or by calling 06 355 4422. You can also write to us at PO Box 1255, Palmerston North 4440. When we receive a complaint, we will consider it using our internal complaints process:
• We will consider your complaint and let you know how we intend to resolve it. We may need to contact you to get further information about your complaint.
• We aim to resolve complaints within 5 working days of receiving them. If we can’t, we will contact you within that time to let you know we need more time to consider your complaint.
• We will contact you by phone or email to let you know whether we can resolve your complaint and how we propose to do so.
If we can’t resolve your complaint, or you aren’t satisfied with the way we propose to do so, you can contact Financial Services Complaints Limited (FSCL) – A Financial Ombudsman Service. FSCL provides a free, independent dispute resolution service that may help investigate or resolve your complaint if we haven’t been able to resolve your complaint to your satisfaction. You can contact FSCL by Phone – 0800 347 257 or complaints@fscl.org.nz.